How do I place an order?
You can browse our online catalog, select your preferred wines, add them to your cart, and complete the checkout process by registering and using a secure payment method.
Do you deliver wine to my location?
We offer free home delivery within Singapore for Orders above 300 SGD. Below 6 bottles, delivery fee applies as mentioned on our website. During checkout, enter your postal code and full address details Residence, building, unit….) to ensure safe delivery.
How long does delivery take?
Delivery times vary based on your location and shipping method. Most orders are delivered within 2–3 business days. Forurgent requirement, please contact us.
Is there a minimum order amount?
No minimum order is required, but we may offer free shipping or discounts for orders above 6 bottles.
Can I return or exchange a wine?
We do not accept returns / exchanges for wines that have been delivered and for which the delivery form/invoice has been signed by the recipient.
How do you store your wines?
All our wines are stored in climate-controlled warehouses to maintain quality and ensure proper aging conditions before shipping.
How do I know the wine is authentic?
We source directly from reputable producers. Each bottle is carefully inspected before shipping to ensure authenticity and quality.
What if a wine I ordered is out of stock?
If a wine becomes unavailable after your order, we will contact you to offer a similar alternative or a full refund.
Can I track my order?
Yes, once your order is shipped, you'll receive email updates. We remain available for any question through Contact Us.
What payment methods do you accept?
We accept major VISA credit and debit cards, PAYNOW as digital payment methods.
Are there age restrictions for purchasing wine?
Yes, you must be of legal drinking age in Singapore to purchase wine from our website. We may require age verification at checkout and/ or upon delivery.